Employee Management
“We solve people problems with compliance and care, because how you handle issues today shapes your culture tomorrow.”
Managing staff issues is one of the biggest challenges for business owners and leaders. At Jessie Grace, we understand that no two workplaces are the same and neither are the people in them. From small teams through to large operations, we specialise in helping organisations across the Hunter, Lake Macquarie, Newcastle and the Central Coast manage employees fairly, compliantly and with empathy.
Our team works closely with leaders in Mining, Manufacturing, Allied Health, NDIS and Professional Services, where the stakes are high and compliance is critical. We bring local knowledge and industry expertise to every matter, whether it’s navigating a tricky performance conversation, managing absenteeism, or handling a complex disciplinary process.
What sets us apart is our ability to combine compliance with compassion. We make sure every process stands up to Fair Work requirements, while also supporting leaders to communicate with empathy and maintain trust. That balance is what keeps workplaces running smoothly, protects company culture, and avoids the unnecessary costs of disputes or claims.
What We Cover
Employee Management
With Jessie Grace, you don’t just get HR advice. You get a hands-on partner who can step in when issues arise, equip your leaders with practical tools, and give you the confidence that your business is protected and your people are treated with fairness and respect.
Performance Management
Clear, structured support for underperformance to get things back on track.
Disciplinary Actions
Legally compliant and operationally friendly processes, including conducting meetings, drafting letters, meeting scripts and records.
Absenteeism & Attendance
Tools and frameworks to manage sick leave, absenteeism and rostering challenges.
Grievances & Complaints
Independent handling of employee concerns to maintain trust and fairness. Mediation and coaching to resolve workplace conflicts.
Wages & Entitlements
Peace of mind to ensure you are paying in line with the Fair Work Act, your Award and your Enterprise Agreement.
Exits & Terminations
Support with resignations, redundancies and dismissals that stand up under Fair Work scrutiny.
Common Triggers for Support
The most common reasons clients reach out for support in managing employees are:
“Tough conversations don’t have to mean conflict. With the right approach, they can build clarity, fairness and respect.”
The JG Difference
Why leaders and businesses trust Jessie Grace to mange their HR matters.
Proudly Local, National Reach
Local expertise across Hunter, Lake Macquarie, Newcastle and the Central Coast. Proudly serving clients across Australia.
Compliance & Compassion
We believe that you can protect your business whilst respecting your people and in doing so strengthen your compliance and culture at the same time.
Wide Industry Expertise
Our team brings two decades of experience supporting Mining, Manufacturing, Transport, Allied Health, NDIS providers and Professional Services businesses.
We Get Our Hands Dirty
We are not your typical consultants, who hand you a pack of complex documents and disappear. We roll up our sleeves and work with you to solve challenges.