People & Culture

“Strong culture doesn’t happen by chance. It is built with intent, clarity and care requiring consistency over years of action.”

Building a positive and productive workplace culture is essential for long-term success. At Jessie Grace, we support businesses across the Hunter, Lake Macquarie, Newcastle and the Central Coast to shape people strategies that lift engagement, improve retention and drive performance.

Our team has deep experience in Mining, Manufacturing, Allied Health, NDIS and Professional Services, where strong culture is critical to safety, compliance and growth. We work with leaders to define expectations, build role clarity, and create environments where employees can thrive.

What makes our approach different is our focus on both people and business outcomes. We design frameworks that not only meet compliance requirements, but also bring out the best in your workforce. The result is workplaces that are aligned, resilient and set up for sustainable performance.

What We Cover

People & Culture

With Jessie Grace, you gain practical tools and strategies to strengthen culture and support your people throughout all aspects of the employee lifecycle.

2

Role Clarity & Position Descriptions

Clear responsibilities and expectations for every role including organisational chart reviews and redesign.

9

Performance Frameworks

Structured review processes that encourage growth and accountability.

4

Employee Engagement

Surveys, workshops and initiatives to build a connected workforce.​

25

Learning & Development

Training programs and coaching to lift leadership capability.​

1

Leader Uplift

Equipping managers and future leaders with the confidence, tools and mindset to lead people effectively.​

29

Culture Reviews

Independent assessments that highlight strengths and areas for improvement.​​

Common Triggers for Support

The most common reasons clients reach out for support with People & Culture are:

  • High turnover or difficult in retaining key staff
  • Lack of clear role expectations causing confusion and underperformance
  • Poor engagement results or morale feeling low
  • Lack of leadership capability causing issues to either go unresolved or good intentions to fall flat making matters worse
  • The business has outgrown its people frameworks and tools

    • “Culture is the invisible force behind performance. Get it right, and everything else gets easier.”

    Contact Us

    The JG Difference

    Why leaders and businesses trust Jessie Grace to mange their HR matters.

    Proudly Local, National Reach

    Local expertise across Hunter, Lake Macquarie, Newcastle and the Central Coast. Proudly serving clients across Australia.

    Compliance & Compassion

    We believe that you can protect your business whilst respecting your people and in doing so strengthen your compliance and culture at the same time.

    Wide Industry Expertise

    Our team brings two decades of experience supporting Mining, Manufacturing, Transport, Allied Health, NDIS providers and Professional Services businesses.

    We Get Our Hands Dirty

    We are not your typical consultants, who hand you a pack of complex documents and disappear. We roll up our sleeves and work with you to solve challenges.

    Frequently Asked Questions

    We support businesses with everything from employment contracts, HR policies and compliance through to workplace investigations, enterprise bargaining, and building positive workplace cultures. Our goal is to make people problems less complicated and workplace outcomes more human.

    We work across a wide range of industries, with strong experience in Mining, Manufacturing, Transport, Construction, Allied Health and Professional Services.

    Note: whilst the above industries reflect the majorty of our clients,  our team come from a range of backgrounds and are qualified to support across all industries in Australia.

    We support businesses wherever they are. Our team can work on site at your workplace, virtually via video call, or over the phone for real-time advice. While we’re proudly based in the Hunter Region of NSW, we partner with clients right across Australia from local businesses to national operations.

    Not at all. We support businesses that have no HR staff as well as those with internal HR teams who need specialist backup. Think of us as an integrated partner that is flexible, scalable and there when you need us.

    We combine deep knowledge of Australian workplace law with a people-first approach. That means compliance and culture always go hand in hand, ensuring workplaces are both protected and thriving.

    We’re upfront and flexible with costs so you know exactly what to expect. For clearly defined needs, we offer fixed-fee project work. For ongoing support, we provide unlimited hourly retainers that give you peace of mind and predictable budgeting. And if you prefer to engage us as issues arise, we can complete reactive work at a competitive hourly rate. No hidden surprises,  just transparent pricing tailored to your business.

    Get in Touch:
    1800 547 223

    Contact our team today for immediate support, a bespoke proposal covering your needs, and an obligation free quote.

    Let's Work Together