Workplace Investigations
“Independent investigations that protect your business and give employees a fair voice.”
When workplace issues escalate, an independent investigation is often the best way to uncover facts, reduce risk and maintain trust. At Jessie Grace, we provide professional HR support to businesses across the Hunter, Lake Macquarie, Newcastle and the Central Coast, delivering clear and compliant investigations into complex people matters.
We regularly assist employers in Mining, Manufacturing, Allied Health, NDIS and Professional Services industries to conduct comprehensive independent investigations where workplace concerns involving safety and conduct must be resolved in line with high regulatory standards. Our investigations balance compliance with sensitivity to ensure due process is followed while employees feel heard and respected.
With Jessie Grace, you can be confident that every step of the process is documented, transparent and defensible under Fair Work requirements.
What We Cover
Workplace
Investigations
We provide end to end support for investigations that require independence, structure and compliance.
This allows decision makers to decide the appropriate course of action knowing that bias has been removed from the process and that the objective findings can be relied upon if advancing to disciplinary action or termination.
Misconduct Allegations
Independent review of behaviour that breaches policy or expectations.
Bullying & Harassment Complaints
Sensitive handling of complaints to protect individuals and meet legal obligations.
Discrimination Concerns
Fair processes that address complaints in line with legislation.
Grievance Escalations
Objective fact-finding to resolve disputes and maintain trust.
Policy Breaches
Investigation into safety, code of conduct or compliance breaches.
Reporting & Recommendations
Clear, practical outcomes that guide next steps following the investigation and reduce ongoing risk for future matters.
Our Investigation Process
The steps we take to ensure a fair, transparent and compliant investigation:
Fact Find – We start with the initial information provided by the individual who has flagged the issue.
Immediate Actions – Where required, we recommend protective steps such as a stand down to maintain safety and integrity.
Interviews – Within 24 hours we commence interviews with the key parties involved in the matter.
Evidence Review – We examine supporting evidence (emails, records, CCTV, policies) to confirm or dismiss claims raised during interviews.
Report – A finalised investigation report outlines findings, substantiates (or otherwise) the allegations, and provides recommendations for next steps.
Action – We lead or support any required outcomes, from disciplinary measures through to termination, retraining or mediation.
Prevention – The process doesn’t end with the report. We help strengthen your systems, policies, processes and training to reduce the likelihood of similar issues in future.
“Fair processes build trust. Investigations done right protect both your people, your reputation and your P&L.”
The JG Difference
Why leaders and businesses trust Jessie Grace to mange their HR matters.
Proudly Local, National Reach
Local expertise across Hunter, Lake Macquarie, Newcastle and the Central Coast. Proudly serving clients across Australia.
Compliance & Compassion
We believe that you can protect your business whilst respecting your people and in doing so strengthen your compliance and culture at the same time.
Wide Industry Expertise
Our team brings two decades of experience supporting Mining, Manufacturing, Transport, Allied Health, NDIS providers and Professional Services businesses.
We Get Our Hands Dirty
We are not your typical consultants, who hand you a pack of complex documents and disappear. We roll up our sleeves and work with you to solve challenges.